Privacy Policy

SM Aureaa LLP (operating as 7Daze) collects personal data that is reasonably necessary for the purposes described in this Privacy Policy.

• Identity Data: Full name, date of birth (if provided).
• Contact Data: Email address, mobile number, delivery/billing address.
• Transaction Data: Order history, payment method type (card numbers not stored), invoice details.
• Skin Profile Data: Skin type, concerns, preferences (voluntary, explicit consent).
• Technical Data: IP address, browser, device info, pages visited (cookies & analytics).
• Communication Data: Queries, complaints, feedback via email/forms.

We use your personal data only for lawful and necessary purposes, including: 

• Order & Support: To process payments, orders, deliveries, returns/refunds and provide customer support.
• Communication: To send order updates and, with your consent where required, promotional offers, product updates and skincare content.
• Personalisation & Improvement: To personalise your experience, understand website usage and improve our products and services.
• Security & Compliance: To prevent fraud, protect our website and comply with applicable legal, tax and regulatory requirements.
• We process personal data in accordance with applicable data protection laws.

You may withdraw your consent at any time by contacting us at hello@7daze.in. Withdrawal of consent will not affect processing that is necessary or permitted under applicable law.

We do not sell or rent your personal data. We may share it only as necessary with:

• Logistics partners — for order fulfilment and delivery.
• Payment providers — to securely process payments and refunds.
• Technology & service providers — for website hosting, communications, analytics and related business services.
• Legal or regulatory authorities — where required by applicable law.

Data Retention:

• We retain personal data only for as long as necessary for the purposes for which it was collected, or as required under applicable law.
• Order, transaction and financial records may be retained for the period required under applicable tax, accounting and other legal requirements.
• When personal data is no longer required, we will securely delete or anonymize it, unless continued retention is required by law or for legitimate legal purposes.
• Where you withdraw consent, we will stop the relevant processing and delete the personal data where required under applicable law.

• Access: Request information about your personal data and its processing.
• Correction & Erasure: Request correction, updating or deletion of your personal data, where applicable.
• Grievance Redressal: Raise concerns regarding the handling of your personal data.
• Nomination: Nominate another individual to exercise your rights in the event of death or incapacity.
• Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise your rights, contact us at hello@7daze.in. 

• We do not knowingly collect or process personal data of children under 18 without appropriate parental or lawful guardian consent, where required by law.

• We do not knowingly track, behaviourally monitor, or direct targeted advertising at children, except as permitted by applicable law.

• If you believe a child’s data has been collected without appropriate consent, please contact hello@7daze.in so we can take appropriate action.

In accordance with applicable data protection and consumer protection laws:

Sukhmani Kaur — Grievance Redressal Officer
Email: hello@7daze.in
Phone: +91 96678 17961
Address: 402, Tower 66A, Emaar Palm Hills, Sector 77, Gurgaon – 122004, Haryana, India

Consumer grievances will be acknowledged within 48 hours and redressed within one month from the date of receipt.

If your grievance remains unresolved, you may approach the appropriate authority or grievance redressal forum available under applicable law, including the National Consumer Helpline, where applicable.

We may update this Privacy Policy from time to time. Where required by applicable law, we will provide appropriate notice of material changes. The “Last Updated” date will reflect the latest version. 

For any privacy-related questions, concerns or requests, please contact us at hello@7daze.in.